Regulating Big Tech – Can’t They Keep The Story Straight?

We must regulate big tech because, well, it’s big and it’s tech, d’ye see? What, after all, is the point of striving to be a committee member if the committee doesn’t gain power over other people and their lives?

At which point there’s a certain problem with the claim being made:

Big tech moved at a scale and speed that states and regulators couldn’t match.

The regulators didn’t know what they were doing.

There was a skills gap – career politicians and their advisers lacked expertise to even identify the problems, let alone design fixes.

Ah, no, the potential regulators were in fact clueless twats who didn’t know what the hell they should be doing.

But the solution is still that the know-nothing addlepates should be insistent upon using their power to do whatever the hell they have no sodding clue about.

Because, you know, regulation is good and not-regulation is bad.

At which point we rather see the problem with government regulation, don’t we? It’s not just the usual and general suspicion that it’s the clueless thrashing about we’ve here the insistence that it is and yet still we must have it.

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Tim Worstall

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  • And yet they will claim they also need to be paid the same level of wages as the private sector to attract talent. That might work if they sacked the useless lot first but that never happens (see also Members of Parliament).

  • Of course the regulators were "clueless twats": They were political appointees, mostly hired because of their acquaintances or contributions.

    Let's be clear; all businesses are regulated by the Judiciary, also by desire for reputation and repeat business and fear of boycott. What we are discussing is the need for prior restraint. It is not a choice between a permit-issuing bureaucracy and complete anarchy.

  • Having had some involvement in real estate development projects over the years, it's not difficult for me to see how this might work. After all, it's reaching a point where you can't even paint your house without multiple levels of approval in some locales.

    So, imagine a review committee of some sort to approve all new business ventures. Before being granted a business license you'd have to have your plan approved. But before getting approval you might need to first obtain an EIR (Economic Impact Report) that would assess (or at least speculate on) the effect your new business would have on other businesses and the community. This EIR might also need to contain a traffic study, a housing study, and most certainly some study regarding how the proposed business will affect climate change and whales. If the business is at the two guys and a dog stage, there would need to be a section on the care of the dog and how they will diversify the business's employees and ownership. There would, of course, be a 90 day period where the public could comment on your proposal followed by another 90 day period to collate and assess these views. Any perceived deficiencies n the application could be cause for "recalandaring" in 6 months time. All this would need to be done before a business license is granted without any certainty that your venture will be approved, and certainly the VC community won't look at you until you've got your license.

    The review committee, as is so often the case with planning commissions, would probably consist of retired guys who are bored with retirement or perhaps have unhappy home lives. With an aging boomer population such boards should not be difficult to fill. Whether they understand the proposed business is another matter.

    Actually, a lot of industry works in this type of political environment. It's amazing anything gets done. It's also bewildering how much control the left wants to put in the hands of bored old retired guys with unhappy home lives (who are disproportionately white, by the way, but they probably haven't thought that far ahead).

    • TD -- Excellent point! In my US County, it took some entrepreneurs 2 years to get all the approvals simply to re-open a closed-down restaurant on the edge of town.

      Looking at the bigger picture, governments can't cut spending and can't raise taxes enough to pay for their spending. When they run out of the ability to borrow and print, the remaining option would be to -- Roll Back Excessive Regulations! Let an expanding economy increase their tax base and tax collections.

    • As the US first started pursuing "affordable health care," legislators obviously attacked the biggest-ticket items: capital expenditures such as buying (life-saving) tools. In many states, a hospital can't buy a CAT scanner or open a branch without getting a Certificate Of Need (CON). Often the "need" for a tool depended on the competitors who already owned one.

      Yes, regulators also focused on "excessive" management salaries, and if they had intervened here, it could have wrecked hospitals even faster.

    • You twats are jut a tiny bit ageist, aren't you? Permission boards of all kinds at all levels are filled by thirty and forty somethings who have wangled themselves after much apple-polishing into a position where they can levy unlimited bribes from applicants.

  • During the 1970s-1990s, the UK Government maintained a body called the Central Computer and Telecommunications Agency. This was a group of Civil Service experts, augmented by seconded industry staff. Their job was to provide specialist consultancy on computer projects and develop appropriate methodologies and support tools for government work.

    Many of the now-world standard computer methods were developed here - PRINCE, Prompt, SSADM, the ISO 27000 security standards, ITIL..... and government projects supported by CCTA came in on time and under budget.

    The agency was closed down after the computer industry successfully persuaded the Thatcher government that industry could do things better and cheaper. Since then, government computer projects have generally failed, while costing large sums of money, and the computer industry has got much richer....

    • @dodgy geezer

      PRINCE & SSADM are sh1t. SSADM is process driven, whereas in age of RDBs data driven was/is better. LBMS, who created them for CCTA, went bust because private sector concluded their SSADM/LSDM was useless in an agile data driven worrld.

      Do you mean government projects supported by CCTA (which didn't came in on time and under budget) such as GPASS which never worked properly?

      • Name me a company which doesn't use PRINCE, or a PRINCEish project methodology. SSADM was rather all things to all men - it uses entity life histories and data-flow diagrams if you want to be data driven. I note that you don't comment about ITIL, or the 27000 standard which is currently the foundation for all the world's security standards...

        I can't remember anyone at CCTA working on GPAS - that was an internal project by NHS Scotland. Still, it lasted about 30 years, which is quite impressive for a system written in BASIC in the 80s. Perhaps a more obvious example is FOLIOS, the FCOs secure local office system. They specifically rejected any CCTA advice and support, the whole project collapsed and, apart from a few demonstrators, was never run operationally...

        • GPASS 80s/90s (pre Devolution) rewrite was CCTA, PRINCE, SSADM & LBMS; it went on and on and on gobbling up money then when rolled out was deemed worse than BASIC prdecessor. In use in some practises for ~10 years then binned.

          Not a glowing accolade for CCTA, PRINCE & SSADM

          • 10 years? That software ran for 10 years in a technical environment where even Microsoft operating systems had a lifespan of between 2-5 years. Sounds remarkably successful to me. Even leaving aside the politics behind the decision to go with an in-house Scottish developed product rather than a standard commercial one...

            As I noted before, I can't see any comment about any of the other world-beating products such as ITIL or the work which became the 27000 standard - so I assume that you are fully in agreement about those. Taking those alone and ignoring all the other ground-breaking work done at CCTA it is not going too far to state that all current computer projects across the world depend on the foundations that CCTA laid.

          • GPASS V2 - some practices said "no thanks", we'll pay for private rather than free crap.

            ~10 years in public sector is blink of eye, used by some ever declining number of GP Practises given it for free who perservered due to Gov't pressure, then had to bin it and move - not good outcome for a multi-billion pound 'investment'

            As for ITIL etc, I respond to what I know about, not responding does not imply endorsement; and no benefit for me researching them. I knew about GPASS disaster from professional and personal contacts

            I guess you're a public sector employee?

          • "...some practices said “no thanks”, we’ll pay for private rather than free crap...."

            So, in your view, a piece of software is only successful if it has 100% takeup?

            ".....~10 years in public sector is blink of eye....."

            It may be the blink of an eye compared to the history of the entire public sector, but it's a huge period of acceptance for a particular version of a software item during the 1980s-1990s. Software which is a failure is released, has low market penetration and is never heard of again - this would appear to be greatly successful, given it was accepted by the vast majority of Scottish GPs and lasted around 30 years.

            "....As for ITIL etc, I respond to what I know about...."

            Here we come to the central point of your submission. You tell me that CCTA has not got a 'glowing accolade'. Your evidence is that you have heard from a friend or acquaintance that a particular product called GPASS is poor, and that CCTA must have been involved in its development and rollout (though I do not know any of the project details). I could easily find out that the product was accepted by around 80% of Scotland's General Practices, and ran in total for around 30 years, which tends to indicate that the product was well received and ran for a for a long time.

            However, CCTA was only partly about departmental project support. Its greatest influence on the world's computing industry was the development of computer management methodologies - of which I provided a few examples. These are all world-class major advances in the operation of computer technology, and are widely accepted as such. And you tell me that you have not heard of any of them - if that is what you mean by 'ITIL, etc'?

            How on earth can you condemn an organisation when you have no knowledge whatsoever of its major claim to fame? This is rather like your telling me that Ford are useless, then I find that you don't drive, but base that opinion on a friend who once told you that he didn't like a Capri that he once owned....

            Incidentally, I googled 'GPASS disaster', thinking that I might gain an inkling of what you are talking about. I could find no indication whatsoever that anyone else in the world thinks that GPASS was a major (or minor) 'disaster'. The usual association is between 'GPASS' and 'disaster recovery' - since different versions of the software provide different resilience services.

            There was ONE reference to a 'computer project disaster' with the word GPASS in on the first page. On examining it it was an item about NHS computing - so mentioning GPASS is not surprising. The 'computer project disaster' which was referenced turned out to be the NHS National Programme for IT (NPfIT) (2005-2013). This is indeed a good example of a major Government IT project failure - and it is a very good example of what happened in government computing the minute CCTA was closed down at the end of the 1990s.

            ".....I guess you’re a public sector employee?......"

            Wrong - as with the rest of your comments. I am a freelance computer contractor working in a wide spread of market sectors. So I have had the opportunity to see how fields as diverse as finance, aerospace, logistics, transport, entertainment, retail and energy all still implement the same principles and methods developed at CCTA 30 or so years ago....

          • I've spent the last couple of decades helping organisations to gain and maintain 27001 certification (back to the days when it was BS7799). It's a management standard (like ISO9000) - it shows you have the necessary management procedures in place to achieve your desired level of security. It's not (purely) a technology standard - and organisations that treat it as such are unlikely to pass an assessment.

            This post isn't implying that nothing good came out of CCTA, though I agree with Pcar that PRINCE is crap (but then I'm not aware of a project management standard that isn't) and its primary purpose is to CYA when the wheels come off.

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Tim Worstall

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